

Current Situation
Dear Klosterbräu Family,
As you know, a fire on April 13, 2026, severely impacted our Klosterbräu — an event that deeply shook us all. Many of you have already heard about it through the media, and what remains is shock — but also profound relief.
Thanks to the tireless and courageous efforts of around 400 emergency responders and helpers, the greater part of our Klosterbräu could be saved. Our historic walls are still standing — a powerful symbol of what carries us forward:
WHAT REMAINS WILL CARRY US FORWARD!
Most importantly: everyone is safe. Even our 97-year-old grandmother is facing this situation with a hopeful smile — a feeling that gives all of us strength. After all the distressing moments, one thing is now absolutely clear:
WE WILL CONTINUE!
With unity, gratitude, and hope, we are looking ahead — with the goal of reopening our Klosterbräu, your home, for you again as soon as possible.
We are still in a phase of assessment and are working closely with authorities and partners. Step by step, we are rebuilding and moving forward — for you, for our employees, for ourselves, and for the Klosterbräu.
We will return.
STRONGER THAN EVER BEFORE...
FAQ / Questions & Answers
As we have recently received an increasing number of questions, we have decided to provide the most frequently asked questions and answers here in one place. This allows our guests to stay informed about the current situation at any time in a clear and convenient way.
Questions & Answers
On Monday, April 13, 2026, at approximately 7:05 PM, a fire broke out in the roof structure of the hotel. At the time of the incident, the hotel was closed as planned for the seasonal break.
The fire resulted in a major emergency operation involving several hundred firefighters — at times, around 400 emergency personnel were on site, some battling the flames for more than 14 hours. On April 14 at around 10:00 AM, the fire department was finally able to declare the fire extinguished. Fortunately, no one was injured.
The investigation into the cause of the fire has now been completed. However, no definitive cause could be determined. What is certain is that the fire originated in the construction area, specifically in the ceiling section of the second floor. Demolition and construction work had been carried out there by several companies. Arson has been ruled out.
Although the damage is significant, the LARGEST part of the hotel could be saved — including the soul of the house, the historic vaults, the main building, the restaurants and kitchen, the wellness area, and the wine cellar.
At the time of the fire, the hotel was closed due to ongoing construction work.
Although we are working with a large part of our regular team and excellent construction companies, we will only be able to reopen in early winter, or at the latest on Tuesday, December 1, 2026.
However, we are working towards an earlier reopening date, and you will receive updates via all common information channels.
If your booking or inquiry falls within this renovation period, we would like to offer you the following options:
Would you like to leave your deposit with us and support us during this time?
As a heartfelt thank you, we guarantee you the same rate for a booking in the same travel period in 2027 and in the same room category.
(Of course, you do not need to commit to a new date today.)
OR
Would you prefer to take some more time before deciding?
That is completely understandable — please take all the time you need.
OR
Can’t you already wait to return to the newly restored Klosterbräu?
We would be delighted to welcome you back from December 1 onward, or at any other time of your choosing. We would also be happy to send you a non-binding offer for your future stay already now.
>>REQUEST A NON-BINDING OFFER HERE <<
OR
Would you prefer a refund of your deposit?
Of course, we will gladly refund it to you. For this, we kindly ask you to provide us with your IBAN, as a refund via the credit card terminal is unfortunately not technically possible at the moment.
If your booking or inquiry falls within this renovation period (until November 30, 2026), we would like to offer you the following options:
Would you like to leave your deposit with us and support us during this time?
As a heartfelt thank you, we guarantee you the same price for a booking in the same period in 2027 and in the same room category.
(Of course, you do not need to commit to a new date today.)
OR
Would you prefer a refund of your deposit?
Naturally, we would be happy to refund it to you. For this, we kindly ask you to provide us with your IBAN, as unfortunately a refund via the credit card terminal is currently not technically possible.
Although we are working with a large part of our long-standing team and excellent construction companies, we will only be able to reopen in early winter, or at the latest on Tuesday, December 1, 2026.
However, we are working towards an earlier reopening date, and you will receive updates through all common communication channels.
YES!!
Alongside the necessary reconstruction work, we will also bring our planned PASSION PROJECTS to life.
These include the expansion of the wellness area, a new natural swimming pond, new nature-inspired double rooms and suites, as well as the renovation of the existing spa area.
Since the fire, we have reorganized our thoughts, ideas, and visions. From this, our 5th passion project was born: PHOENIX.
With great passion and creative energy, we are working to make your Klosterbräu even more unique, special, and full of experiences — while always preserving the familiar signature and soul of the Seyrling family.
Something new is being created — while at the same time, everything that truly defines the heart of the Klosterbräu will remain.
Because we know:
What truly lives within the Klosterbräu cannot be taken away by fire — carried by its history, new beauty rises from the ashes.
Here’s all we can reveal for now: stay tuned and look forward to it with as much excitement and curiosity as we do!
You will be able to experience and feel the Klosterbräu again from December 1, 2026 onwards – best to send us your next Klosterbräu holiday inquiry right away.
Despite all challenges, we will open our Bräukeller restaurant as a pop-up restaurant named PHOENIX for breakfast, lunch, and dinner (from July 1, 2026 until approximately early November).
Our Reitherjoch Alm will be open from June 19 until approximately mid-October 2026.
Should you still decide to spend your holiday in our region this summer, we will offer exclusive guided tours of our construction site.
These tours will take place weekly during July, August, and September – exclusively for Klosterbräu guests and their friends.
WHAT WOULD MAKE US HAPPY & HELP US MOST (apart from your booking)
If you would share your favorite Klosterbräu memories with the world on:
GOOGLE, TRIPADVISOR HOLIDAY CHECK
We are already looking forward to reading them.
WE WILL CONTINUE! Our passion projects will still become reality...

Passion Project No. 1 – Adults-Only Sauna House
The sauna house and relaxation room with panoramic views had long been part of our vision. With this addition, we are expanding our spa area with a true retreat for peace and relaxation.
Natural wood design, clean architectural lines, and soothing warmth create an atmosphere that allows guests to focus on what truly matters: relaxation.
A place for conscious pauses — silent, refined, and uncompromisingly relaxing.
The sauna house and relaxation room with panoramic views had long been part of our vision. With this addition, we are expanding our spa area with a true retreat for peace and relaxation.
Natural wood design, clean architectural lines, and soothing warmth create an atmosphere that allows guests to focus on what truly matters: relaxation.
A place for conscious pauses — silent, refined, and uncompromisingly relaxing.

Passion Project No. 2 – Natural Swimming Pond / 50 Meters
Agnes Seyrling’s passion project will finally become reality this spring — a place where you can simply let yourself drift away.
The natural swimming pond is embedded within the alpine landscape and harmoniously connected to the new Adults Only SPA.
A place to breathe deeply, relax, and immerse yourself in the tranquility of our Garden of Eden.
Agnes Seyrling’s passion project will finally become reality this spring — a place where you can simply let yourself drift away.
The natural swimming pond is embedded within the alpine landscape and harmoniously connected to the new Adults Only SPA.
A place to breathe deeply, relax, and immerse yourself in the tranquility of our Garden of Eden.

Passion Project No. 3 – Renovation of Our Existing Wellness Area
Our existing wellness area will also be refreshed:
Brighter — and even more inviting!
- A new lighting and ambiance concept (the candles will of course remain!)
- New fabrics, lounge furniture, and interior elements in the sauna area
- Refresh of the massage and beauty treatment rooms
- …
Our existing wellness area will also be refreshed:
Brighter — and even more inviting!
- A new lighting and ambiance concept (the candles will of course remain!)
- New fabrics, lounge furniture, and interior elements in the sauna area
- Refresh of the massage and beauty treatment rooms
- …

Passion Project No. 4 – Renovation of Rooms
Building something completely new is one thing — but renovating and redesigning is another!
While creating new spaces, we are also revitalizing some of our existing rooms. In doing so, we combine cherished traditions with modern comfort, creating entirely new favorite places for you to enjoy. Making every stay even more special!
As our existing Nature Double Rooms are extremely popular, we will also be adding several more of them.
Building something completely new is one thing — but renovating and redesigning is another!
While creating new spaces, we are also revitalizing some of our existing rooms. In doing so, we combine cherished traditions with modern comfort, creating entirely new favorite places for you to enjoy. Making every stay even more special!
As our existing Nature Double Rooms are extremely popular, we will also be adding several more of them.

Passion Project PHOENIX
We would like to use this extended closure period as an opportunity to bring even more YOUNIQUENESS, warmth, and relaxed individuality to your Klosterbräu.
Alongside our four existing passion projects, a new one has emerged:
the passion project PHOENIX.
With many creative ideas, we are currently working on making your Klosterbräu even cooler, more unique, and more special for you — while always preserving the familiar signature and soul of the Seyrling family.
We would like to use this extended closure period as an opportunity to bring even more YOUNIQUENESS, warmth, and relaxed individuality to your Klosterbräu.
Alongside our four existing passion projects, a new one has emerged:
the passion project PHOENIX.
With many creative ideas, we are currently working on making your Klosterbräu even cooler, more unique, and more special for you — while always preserving the familiar signature and soul of the Seyrling family.

SOCIAL MEDIA & LATEST STORIES, NEWS & UPDATES?
We know — over the past few weeks, things have become unusually quiet on social media.
This silence was not planned, but it was important for us.
We felt it was essential to speak to you only once we could share clear and reliable information — rather than communicate prematurely and risk having to change details shortly afterwards.
All the more, we would like to say a heartfelt THANK YOU to everyone who reached out to us during this time — with messages, thoughts, and so much compassion through so many different channels.
Follow us on:
- Facebook,
- Instagram or the
- Whats-App-channel.
#Welovetobesocial
We know — over the past few weeks, things have become unusually quiet on social media.
This silence was not planned, but it was important for us.
We felt it was essential to speak to you only once we could share clear and reliable information — rather than communicate prematurely and risk having to change details shortly afterwards.
All the more, we would like to say a heartfelt THANK YOU to everyone who reached out to us during this time — with messages, thoughts, and so much compassion through so many different channels.
Follow us on:
- Facebook,
- Instagram or the
- Whats-App-channel.
#Welovetobesocial
Dear Klosterbräu Family,
Following the fire on April 13, 2026, our Klosterbräu will remain closed until further notice. The necessary restoration work is extensive, which means we will unfortunately not be able to reopen this summer.
Planned reopening: December 1, 2026. Reservations are already open now 😊
You can find all current information in detail in our FAQ section, and ongoing updates with videos and photos of the reconstruction on our social media channels:
WhatsApp channel, Instagram, Facebook, or by subscribing to our newsletter.
RESERVATIONS
If you are looking forward to the reopening together with us, you can already book your Klosterbräu getaway now.
> CLICK HERE <
Our reservations team is available Monday to Friday from 08:00 a.m. to 4:30 p.m.:
+43 5212 2621